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Make sure your love letters arrive at the right address

SALT LAKE CITY (ABC4) — Valentine’s Day is USPS data conversion operator Jayne Demine’s favorite holiday.

“I get really giddy because everything is so cute and we all tell each other that we love each other,” Demine said.

At the USPS’ Remote Encoding Center, she’s able to make sure letters and packages that computers can’t read get to where they need to go. About 3.1 million photos are sent to this center in Salt Lake City every day.

The center was the first of its kind from the USPS in 1994. Shortly after, the USPS opened 55 more locations across the country because at the time there were a lot of letters that the machines couldn’t read.

“Within three years, the machines started getting smarter and they started shutting them down,” said director Barbara Batin.

Batin said the Utah facility is currently the only one in the country, which she says has a lot to do with the people who work there.

“Our employees are some of the best workers in the country. They came up with ideas, things we could do, do our job better, faster, higher quality,” Batin said.

Demine takes great pride in her work and she should. It can process up to 1,000 images in an hour.

“I wish I had one of my little reports with me to show you,” Demine said.

But the report Demine says she’s most proud of isn’t a number, it’s the impact each letter can have on the person who receives it.

“We really should do it more. Take the time to tell our loved ones how much we care,” Demine said.

Below is a list of the most common mistakes that data conversion operators see when sending letters:

  1. Sloppy writing
  2. spelling mistakes
  3. Wrong writing utensils (ex. pencil or gel pens)
  4. Crumpled envelopes

USPS says they always need new employees. In fact, the facility is currently looking to hire about 150 people. If you’re looking for flexible hours, are good at a keyboard, and work well on your own, this could be the perfect job for you. Click here for more information !

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Mary Cashion

The author Mary Cashion