There is both a free membership and a paid premium membership.
Premium packages for women and men
The term of the paid premium user account can be selected between 1, 3, 6 and 12 months. The costs vary depending on the duration of the contract: the longer the term, the cheaper the price. Here is an overview of the packages and the associated costs:
|3 months||$ 49.99 / month|
|6 months||$ 29.99 / month|
|12 months||$ 19.99 / month|
|24 Months||$ 14.99 / month|
(As of May 2019)
Premium memberships with Partner.en can be canceled up to 2 days before the end of the term.
Services of the various packages
The free version only offers limited functions. However, it does contain a detailed evaluation of the personality test and explanations from psychologists. As a basic member, you also receive new partner suggestions every day and can view the profiles of other members.
However, if you want to read and send messages without restriction, you cannot avoid a premium membership . The activated images of other members can also only be viewed with the help of the premium package.
The following payment methods are accepted at Partner.en:
- Credit card
- Direct debit
Awards and certificates
Partner.en has received the following awards so far:
- In 2009, Partner.en was awarded the best website for the partner exchange by the German Institute for Service Quality (DISQ).
- In addition, Partner.en won the same test in the “Security and Contractual Clauses” category.
Partner.en is a founding member of the SPIN code (industry association for fair online dating). However, there is currently no TUV SUD America certification.
Security and transparency
According to the company, the partner exchange offers a high level of data security, as all member profiles are checked by the service team. The texts and images posted by the members are also checked. Incorrect, vulgar or information that does not comply with the terms and conditions will be corrected or rejected. Anyone who comes into contact with questionable profiles or receives inappropriate messages despite these measures can report this within a very short time by clicking on the buttons "Is this message dubious?" Or "Inform the service team".
The user can decide for himself whether and which personal information he would like to share. He can also specify which users are allowed to see his profile photos.
All messages are exchanged via a secure internal mail system. Furthermore, according to its own data protection regulations, the provider does not pass on personal data such as email addresses or telephone numbers to third parties.
Registration at Partner.en is free. To register, an email address and a personal password as well as a pseudonym are required.
After logging in, the user is asked to perform the personality test. This takes about 25 minutes and is very varied with lots of pictures and illustrations so that it doesn't get boring.
This is followed by suitable partner suggestions. The member can then decide whether they want to test the free account or immediately take advantage of the fee-based tariff.
The site is not optimized for mobile use. There is neither a mobile website for searching on the go nor an app.
The site is aimed at singles who have reached the age of 18 and are looking for a partner. The main age group of the members is between 26 and 55 years. The ratio of women to men is relatively balanced at 47 to 53 percent.
The dating site promises good chances of success, as the personality test and the subsequent matching process only suggest singles who match each other in character.
Personality test & matching
Immediately after registering, every user carries out a personality test. The user is asked what character traits the desired partner should have and how he assesses himself. The following types are available for self-characterization:
In addition, the following personal information about the desired partner should be answered:
- level of education
The personality test is original and very entertaining. Among other things, you can tell which dish you cook for friends when they are visiting. The test is partially illustrated by pictures, which loosens up the survey a bit. This is followed by suitable partner suggestions.
In the matching process, care is taken to ensure that both partners complement each other as much as possible on the first three points. Because couples have been shown to be happier when they complete and complete each other in these areas. In the other areas, it is more beneficial for the relationship if both partners are similar. If you have similar attitudes and goals, you get along better.
First the personality profile is created, then the matching process takes effect to find suitable partners. So-called "harmony points" indicate how well both candidates fit together.
The following filter settings are available to make it easier to find a partner and to narrow down the partner proposals:
- Age lowest first
- Age highest first
- Harmony value
- Newest members
- Never seen it before
These filter settings can also be activated with the free user profile.
Profiles & Photos
Photos are only blurred with the free profile. A VIP account is required to view the profile picture. In contrast, the profiles of the individual partner proposals are fully visible even with the free membership.
In addition to the items profession, age, zodiac sign, the last login time, hair and eye color and a personal description, the harmony points are displayed. In addition, three sub-areas are displayed under "Harmony": "Your views on the partnership", "Your common values" and "The agreement of your personalities". In this way, the user can get a good overview of the harmony agreement.
The messages sent so far and further communication can be found under “Communication”.
If the user has found an interesting candidate, he can mark it as a favorite and save it. The first contact can take place in the classic way via a sent message.
If you have any questions, click the “Help & Tips” button in the FAQ area, where many questions are answered. The following items and categories are available for selection:
- VIP member
- Login data, email and password
- Contact with other members
- Partner suggestions
- Technical problems
- Suspicious member profiles
In addition, the three most frequently asked questions are listed again separately:
- delete profile
- Cancellation of the automatic subscription renewal
- Forgot login and / or password
If the user's question is not adequately answered, he can also send his request directly to customer service using the contact form.
Tips for finding a partner in the help area
Under the item "Help & Tips" there is also an advice area. Here you can find help and tips on the three subject areas "Online partner search: How it works", "Expert videos" and "Success stories".
The "Online partner search: How it works" area offers interesting reports on the topics of partner search, first meetings, relationships and love as well as tips on getting to know each other.
In the “Expert Videos” area, users will find helpful videos by the psychologist Margit Haupt - on topics such as body language, jealousy in a partnership and first date.
Under the "Success Stories", members can find out about other couples for whom the partner search worked.
Advantages of the partner exchange: The personality test and the matching process help to make a suitable choice.
The sorting function, which is also available in the free user profile, enables you to reach your destination quickly and find the right partner.
The online guide is a good addition to the search for a partner and is an enormous help.
There are clear disadvantages to the free account, such as the invisible photos. The comparatively small number of members is another minus point.